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FOR IMMEDIATE RELEASE - Optegra Announces Mobile PocketPC Applications
01 August 2002-Optegra, the provider of sales centric CRM solutions announced the availability of eMobile solutions that extend the capabilities of Optegra e-Sales CRM Suite to personal digital assistants (PDAs).
According to Luke Long, CEO of Optegra, " The benefits of eMobile solutions for businesses include smaller size, lower cost and portability of PDA devices. Sales and service staff can process important information at the point of service and send data back to the head office for immediate invoicing. The reduced time to invoice has a substantial and positive impact on a company's cash flow." Optegra eMobile solutions can communicate via wireless or wire line Internet, intranet, LAN or WAN connection.
Optegra eMobile solutions benefits include:
Faster Revenue Recognition: Sales personnel enter sales orders directly, so orders can be immediately placed and uploaded to financial systems. Service personnel captures billing information at the time service is rendered, thus minimizing disputes and accelerating time to money.
Operation Efficiency : Data is captured and entered only once-in the field, at the point of service-reducing manual processes, paper reporting, and back-office administrative costs. PDA displays step service personnel through the sequence of posting service/problem/repair codes, materials used, time and travel details, and other reimbursable expenses.
Superior Sales and Service Performance: Easy, convenient access to sales, service and product data shared through the enterprise enables fast, ad hoc data query from the field, promoting higher levels of service and improved capabilities to recognize and close new sales opportunities.
"PDAs are easier to use and more convenient for mobile staff to use" emphasizes Luke Long. "Record access and data entry are more immediate than with notebooks, which are less portable and required time to boot. Optegra eMobile solutions represents a new era in CRM technology that affords companies an unprecedented ability to work electronically, share information, and optimize service and sales opportunities without being tethered to a company's technology infrastructure". |
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