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MOBILE BANKING

 

 

People care about their money. They want to know how much they have, where it has gone and where it needs to go. For most banks, the vast majority of calls to the contact centre are to check balances, verify receipt of payments and move money.

 

Optegra OptiSync for Banking Industry provides the instant banking services that consumers have come to expect in a way which is convenient, easy to use and exceptionally secure. OptiSync allows you to offer essential services while providing non-intrusive marketing messages. In short, OptiSync enables you to open a personal branch in your customer's pocket.

 

OptiSync mobile banking is operator independent, it can be used on any network and works on a wide array of mobile handsets. Useful, friendly and personal, banking is made easy for the end users. Among the features of OptiSync for Banking Industry to the end-users are:

 

Mobile Self-Service Options:

SMART.HealthCare Account balance
SMART.HealthCare Account statement
SMART.HealthCare Recent transaction history
SMART.HealthCare Check status
SMART.HealthCare Transfer funds
SMART.HealthCare Order checks
SMART.HealthCare Locate ATM/branch

 

Key Benefits:

SMART.HealthCare Improve Customer Service
Provide customers more options for control of their banking information through proactive mobile alerts and anytime access to account information and transactions.
SMART.HealthCare Reduce Costs
Proactive self-care services reduce the cost of calls and visits to banking centers while providing customers immediate access to time-critical financial information and activities.
SMART.HealthCare Enhance Service Offerings
Expands a bank’s portfolio of services and helps to create a valuable and innovative differentiator in today’s increasingly competitive financial marketplace.
SMART.HealthCare Fully Secured
  The solution is secured through multiple technologies including encrypted text messages, second factor authentication, and over-the-air (OTA) client and device management options.

How it Works:

Optegra OptiSync for Banking Industry is a HSDPA/3G/EDGE/GPRS based solution combines the ease of use of a mobile application with the full end-to-endsecurity. Main components of the solution are:
SMART.HealthCare OptiSync Client
a client application on the mobile device (WAP and SMS based interaction also supported)
SMART.HealthCare OptiSync Server
a server application that manages all the transactions between the client and the bank backend systems
SMART.HealthCare OptiSync Mobile Application Network
a mobile network completely independent from carriers and manufacturers. Run and operated by Optegra, it guarantees the secure delivery of all messages among the OptiSync Server and all the OptiSync Clients

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