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Optegra SMART.DMS (Distributors Management System) is an end-to-end enterprise solution designed specially to manage the customer relationship, sales and delivery processes from a network of distributors. This solution is targeted specially to Fast Moving Consumer Goods (FMCG) and pharmaceuticals companies as brand owners and their respective distributors.
The SMART.DMS provides a suite of solution starting from the handheld applications to the distributors back-end servers which in turn are synchronized back to the brand owner ERP system. This covers the route accounting, order management, merchandizing, trade deals, collection, inventory management, van reconciliation and comprehensive reporting modules.
SMART.DMS is powered by the SAP NetWeaver T platform in which distributors' server solutions are synchronized real-time or by batches to the SAP back-end system. SAP NetWeaver is the open integration and application platform that unifies integration technologies into a single platform and is pre-integrated with business application, enabling change and reducing the need for custom integration.
Key Features
Vital information from front-end and back-office systems can be synchronized into one unified view. Easy-to-use icon-driven interface provides structured sales process.
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Checkout - Driver validated loaded products and possibly cash in the vehicle using the mobile applications. |
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Check-in - Supervisor confirms checked-in quantities of full goods, empties return, and collected cash. |
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Van Inventory Management -
To keep track of van inventory at the start-of-day and reconcile it back at the end-of-day. |
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Delivery and Sales Order Processing -
To track sales and delivery status of each order. |
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Merchandizing, Promotion and Discount Processing -
To provide a comprehensive sales tool for merchandizing and to calculate sales promotion. |
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Invoicing and Payment Collection -
To cater for credit and cash sales with invoice printing at site and up-to-date Accounts Receivable information. |
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Multiple Warehouse Management -
To manage inter warehouse transaction and inventory. |
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Comprehensive Order Management System (OMS) including Advance Order and Walk-in Sales -
Support full suite of credit sales, cash sales, van sales and walk-in sales. |
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Full Audit Trail of Sales Rep Visit Activities -
Keep track of sales reps activities throughout the day. |
SMART.DMS Benefits
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Increase quality of customer interaction |
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Sales reps able to access key contact, buying history and product information at the point of sale. With the latest information at their fingertips, sales reps will be able to provide immediate response to customers and capture more market opportunities while shorten the sales cycle. |
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Improve productivity and efficiency of the sales reps |
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Sales reps now have more time to service their accounts, as well as cover more accounts each day as the manual data entry is being eliminated and thus, leading to higher revenue. |
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Improve operation efficiency |
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Elimination of bulky route books, files records, reports and document which leads to the improvement in speed and accuracy of accessing sales data. |
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Real-time information access |
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Have a real-time visibility into complete distribution chain to maximize the efficiency. |
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Better inventory management |
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Manage stocks in every distributor's warehouse across the supply chain to minimum order cycle times and maximum velocity. |
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Incentive and rewarding |
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Ensure a smooth execution of distributor's incentives system that will motivate and reward top performance. |
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